Handling Employee Grievances
Workplace grievances may occur as long as there is an employer-employee relationship. Employee happiness and job satisfaction should be the top concern of any HR pro, and therefore, they should be good at handling employee grievances. Starting from small businesses to multi-national companies, every workplace has employees who are not much satisfied with their work environment or does not fit with the organizational culture.
Participants Will Learn
- The definition of employee grievance.
- Types of grievances.
- What the different roles of supervisors, managers and unions are.
- Skills and techniques of grievance handling.
- How to recognize the signs of grievance.
- How to handle a grievance.
- How to develop a fair and effective grievance handling mechanism and procedures.
Your Instructor
Join the hundreds of students and business professionals across Barbados that receive training from the BEC annually! As a business support organization in operation for over 60 years, not only is the BEC a registered training provider with the Barbados Accreditation Council, but the Confederation is an approved National/Caribbean Vocational Qualification (N/CVQ) Centre. Our certified instructors strive to offer detailed yet relatable courses for all participants, whatever their employment level. The BEC's well curated courses offer participants the opportunity to take control of their personal and professional development - learning and honing new skills in areas not limited to Supervisory Management, Safety and Health and Personal Development.