Handling Grievances and Conducting Discipline
Within every workplace, there are employees who are not satisfied with their work environment or do not fit the organizational culture. As a result, workplace grievances may occur so long as there is an employer-employee relationship. In this way, HR professionals have the difficult task of trying to balance employee happiness with the efficiency of the organization.
While employee happiness and job satisfaction should be the top concern of any HR professional, they must also conduct discipline when warranted. Conducting discipline is a multifaceted process which is guided not only by internal policies and customs and practice, but importantly by legislation. As a result, supervisors and managers should also understand how and why following the progressive discipline stages are fundamental; Beyond specific tenants, procedures and processes being outlined and mandated by legislation, conducting fair and equitable discipline has the potential to boost the morale of staff.
This workshop will help participants to understand and better manage the process of discipline, providing the tools and knowledge necessary to complete this process correctly, each time.
Participants Will Learn
- Types of grievances
- How to develop a fair and effective grievance handling mechanism and procedures
- How to recognise the signs of grievance
- What are the different roles of supervisors, managers and unions
- Highlight some of the key elements involved in positive discipline
- Reference a Code of Discipline
- Maintain necessary documentation
Training Methods
- PowerPoint Presentations
- Interactive Discussions
- Group Exercises
- Online access to content
Who Should Attend
- Human Resource personnel
- Heads of Departments
- Line Managers
- Business Owners
- Anyone with the authority to conduct discipline!
Course Curriculum
Your Instructor
Join the hundreds of students and business professionals across Barbados that receive training from the BEC annually! As a business support organization in operation for over 60 years, not only is the BEC a registered training provider with the Barbados Accreditation Council, but the Confederation is an approved National/Caribbean Vocational Qualification (N/CVQ) Centre. Our certified instructors strive to offer detailed yet relatable courses for all participants, whatever their employment level. The BEC's well curated courses offer participants the opportunity to take control of their personal and professional development - learning and honing new skills in areas not limited to Supervisory Management, Safety and Health and Personal Development.